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Privacy Policy

Privacy Principles 

The following policy (this “Privacy Policy”) applies to ADORAPLAY.COM and any other site owned and/or operated by or on behalf of Charisma Brands, LLC or any of its subsidiaries, that states that it is governed by this Privacy Policy and/or links to this Privacy Policy (the sites are collectively referred to herein as "ADORAPLAY.COM". By accessing or using ADORAPLAY.COM, you are accepting the terms of this Privacy Policy.

Adora has created this privacy policy to demonstrate our firm commitment to protecting your profile information and informing you about how we handle it. This privacy policy only applies to transactions and activities in which you engage, and data gathered, on the ADORAPLAY.COM web site (the "Site") and does not apply to any other web site or offline point of contact between Adora, or any other company, and consumers. Please review this privacy policy periodically as we may modify it from time to time. This privacy policy was last revised on May 2018. Each time you visit the Site or provide us with information, by doing so you are accepting the practices described in this privacy policy at that time.

 

Your IP Address

Like most e-commerce websites, each time you visit the Site, we automatically collect your IP address and the web page from which you came. In order to administer and optimize the Site for you and to diagnose problems with our Site, we use your IP address to help identify you and to gather broad demographic information about you.

 

Cookies

Like most websites, the Site uses cookies to keep track of your purchases and other activity on the Site and enhance your experience on the Site. We also use cookies to deliver content specific to your interests, to save your password, and if you choose, to save other personal information so you do not have to re-enter it each time you visit the Site. Third parties advertisers on the Site may also place cookies on your browser. If you wish to disable these cookies, the "help" portion of the toolbar on most browsers will tell you how. However, if you set your browser to disable cookies, you may not be able to access certain areas or features of the Site.

Adora does not collect information passively through cookies or other tracking mechanisms except in the circumstances described above. Cookies DON'T contain any personal information about a specific user. We don't use cookies or other non-consensual methods to take personally identifiable or online contact information about you or your family off of your computer. Cookies are also not used to collect information specifically about you or your family for sharing with third parties.

 

Information We Collect From You

In order to operate the Site and provide you with information on products and services that may be of interest to you, we may collect profile information (i.e. information that could be used to contact you such as full name, postal address, phone number and email address), demographic information (e.g. age, zip code, hometown, gender, household income, purchase history information and age), public information (e.g. member fan mail, articles and a user name) from you. Please note that nowhere on the Site do we knowingly collect profile information from children under the age of 18.

 

Information Other Web Sites Collect From You

On the Site, we may place links to other web sites operated by other parties. When you click on these links and visit these other web sites, you need to be aware that we do not control these other web sites or these other web sites' business practices, and that this privacy policy does not apply to these other web sites. Consequently, the operators of these other web sites may collect different kinds of information about you, and may use and disclose that information in different ways than we would if it were collected on the Site. We encourage you to review their privacy policies and remind you that we will not be responsible for their actions.

 

How We Use Your Personal Information

Adora doesn't require anyone to share any personal information about themselves in order to enjoy our web site. That means you can visit our site without any need to register with us. However, our sites contain special sections and privileges for members that register (such as but not limited to sweepstakes, newsletter, special offers, etc.). The personal information we ask for is usually first and last name, mailing address, age, phone number and an email address. 

When you make a purchase, we may send you emails to confirm your order and may also need to contact you via phone, postal mail or email if we have other questions regarding your order.

By purchasing online, you may be automatically added to our catalog mailing list. You may also receive periodic mailings from us with information on new products and services or upcoming events. You may also request to be added to our mailing list online by requesting a catalog.

From time to time we make portions of our customer mailing lists, which include name and street address, available to carefully screened companies. This may include your name and postal address, but never your email address.

If you do not wish to receive any communications and product information from Adora at any time, just email us at customerservice@adoraplay.com. If you wish not to get any promotional mailings from Adora, you may also call us at 1-858-793-4050 or send us a letter to 23141 Verdugo Dr. Suite 100, Laguna Hills, CA 92653. Please note that such requests may take up to 8 to 12 weeks to become effective. Upon receipt of the request, we will put your name in a "do not mail" file to ensure that we can honor your request.

If Adora believes that anyone's behavior on our site may damage us or anyone else, we may disclose the relevant personal information in order to prevent this harm. In that case, we might try to identify the wrongdoer, contact them or bring legal action against them. We may also disclose personal information if we believe that the disclosure is required by law, or in response to a legal request.

 

How Your Personal Information May be used by Third Parties

With your permission, Adora may provide your information to outside companies that offer products or services that may be of interest. Should you wish to change this preference, send an email to  customerservice@adoraplay.com.

By electing to receive communications (such as emails or newsletters), or electing to participate in contests, sweepstakes, or other programs, offered by third parties on the Site, you consent to our providing your profile information to those third parties. Third parties may use your personal information in accordance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control, and you agree that we are not responsible or liable for any of their actions or omissions.

You will need to contact those third parties to instruct them directly regarding your preferences for the use of your personal information by them. Additionally, you agree that we will have the right to use and disclose all such information you submit in the same manner in which we use and disclose all other information you submit. Your profile information may be passed on to a third party in the event of a transfer of ownership or assets, or a bankruptcy, of Adora.

In special circumstances, Adora may give other companies access to our information database, but only if necessary to allow them to provide database or server maintenance or security, help us process and fulfill orders or requests, or provide other similar services to Adora. If we do provide access, we require those other companies to sign confidentiality agreements promising to keep secret any information they see.

Our Security Precautions, Location of Information The Site has security measures in place to protect against the loss, misuse and alteration of the information under our control. Your information may be transferred to and maintained on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside, and the countries in which these computer networks are located may not have privacy laws as protective as the laws in your country.

Adora uses Klaviyo and Shopify to manage customer information. You may view their privacy policies here: 

Klaviyo Privacy Policy

Shopify Privacy Policy

 

Commitment To Data Security

Adora is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to safeguard the information Adora collects via ADORAPLAY.COM. Paradise Galleries does not, however, guarantee that information collected via ADORAPLAY.COM is or will be completely secure from misappropriation by hackers or from other dishonest or criminal activities, or in the event of a failure of computer hardware, software, or a telecommunications network. If at some point you have a user name and password for any of the features on ADORAPLAY.COM, you have the responsibility of keeping your password secret. You should not reveal your password to anyone, and we will not ask you in an unsolicited telephone call or email for your password. In addition, you should take reasonable precautions when using a computer, mobile phone or any other device to transmit data or information.

 

Changes To This Privacy Policy

We will occasionally update this Privacy Policy to reflect changes in our services and customer feedback. When we post changes, we will revise the "last updated" date at the bottom of this Privacy Policy. We encourage you to periodically review this Privacy Policy to be informed of how Adora is protecting your information.

 

Consent

By using ADORAPLAY.COM and providing personal information, you consent to (a) our collection, use and sharing of information as described in this Privacy Policy, (b) the notice, choice, access and security we are providing, (c) the Adora Terms of Service, and (d) the methods we have described to notify you of changes to this Privacy Policy.

You have the right to withdraw consent at any time. If you choose to withdraw consent, your information will be permanently deleted from our active website and email programs.

 

Choice Of Law And Venue

California law will govern this Privacy Policy, as well as any claim, cause of action or dispute that might arise between you and Paradise Galleries (a "Claim"), without regard to conflict of law provisions. Venue for any, and all, legal action arising out of the policy covered herein shall be solely in Orange County, State of California. FOR ANY CLAIM BROUGHT BY EITHER PARTY, YOU AGREE TO SUBMIT AND CONSENT TO THE PERSONAL AND EXCLUSIVE JURISDICTION IN, AND THE EXCLUSIVE VENUE OF, THE STATE AND FEDERAL COURTS LOCATED WITHIN ORANGE COUNTY, CALIFORNIA.

 

Questions

If you have any questions or concerns about this privacy policy, the practices of the Site, or your dealings with the Site, you can contact us at customerservice@adoraplay.com. You can also send us mail to: Privacy Officer, Adora, 23482 Peralta Drive Suite A, Laguna Hills, CA 92653.

Thanks for reading our privacy statement. We hope you have a better understanding of the many activities offered on our Web sites and the ways in which we really are committed to safeguarding online privacy. Remember, we may change our policy from time to time. When this happens we will notify you of the new policy by posting it on our sites. If you have any questions, please don't hesitate to contact us! 

Last Updated: 5/15/18

 

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